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Terms of Use
These terms of use (together with the documents referred to in them) tell you the
terms and conditions on which we supply any of the products and services listed
on our websites www.glasstap.com, www.trainerslibrary.com, www.trainersmarket.com,
www.trainersevents.com, www.trainerstalk.com ("the Websites") to you. Please read
these terms and conditions carefully before accessing, using the Websites and/or
ordering any products or services from the Websites. You should understand that
by accessing, using the Websites and/or ordering any of our products or services,
you agree to be bound by these terms and conditions.
You should print a copy of these terms and conditions for future reference.
Please tick the box marked "I Accept the terms and conditions" if you accept and
agree to them. Please understand that if you refuse to accept and agree to these
terms and conditions, you will not be able to use or order any products or services
from the Websites.
These terms supersede any other terms you wish to apply at any time or which are
implied by trade, custom or course of dealing.
Information About Us
www.glasstap.com, www.trainerslibrary.com, www.trainersmarket.com, www.trainersevents.com,
www.trainerstalk.com are websites operated by Glasstap Limited ("we, us, our").
We are registered in England and Wales under company number 03755951 and with our
registered office at 7 Skelgillside Workshops, Alston, Cumbria CA9 3TR. Our VAT
number is 734040861
If you are unclear or uncertain about anything in these Terms
you can contact us with any queries:
By phone: +44 (0)1434 381122
By fax: +44 (0)1434
382890
By post: Glasstap Limited, 7 Skelgillside Workshops, Alston, Cumbria CA9
3TR
By email: contact@glasstap.com
These Terms
All orders and purchases made on
any of the Websites will be governed by the following specific terms relevant to
each area as follows:
1. Trainers' Library.
2. Trainers' Market.
3. Trainers' Events.
4. Trainers' Talk.
5. General (applicable to all Websites and products and services
provided by us).
Trainers' Events
Your Booking
When you make
a booking you will be required to register your details on Trainers’ Events, such
details will be held in accordance with our privacy policy at
http://www.glasstap.com/privacy.html.
Your booking constitutes a legally binding contract once we have confirmed in writing
(usually by email) your place on an event.
Payment
Payment for your place on the event
must be received within 30 days of your booking or 24 hours before the start of
the event, whichever is sooner.
Cancellations
Cancellations must be received in
writing (letter or email) and will be acknowledged in writing. In the event of you
canceling your place on an event, cancellation fees will apply as follows: For cancellations
made less than 90 days before the start of the event - 100% of the event fee is
payable by you. For cancellations received more than 90 days before the start of
the event - 25% of the event fee is payable by you.
Should circumstances lead us
to cancel an event, our liability shall be limited to a refund of any fees paid
for that particular event. Glasstap Limited will not be held liable for any consequential
loss.
Content of Events
The timetable and agenda for each event are provided as
an outline only and we reserve the right to change event details without notice.
Whilst we have made arrangements for the specified speakers, trainers and /or facilitators
to attend the event, we reserve the right to substitute these if, due to circumstances
beyond our control, listed speakers, trainers and/or facilitators are unable to
attend.
Views expressed by speakers, trainers and /or facilitators are their own.
We will not be held liable for advice given, or views expressed, by any speaker,
trainer and/or facilitator at an event or in any documentation provided to delegates.
Photography
Please note that there may be a professional photographer and video
production taking place during the event. You hereby consent to your photograph
or a video being taken and us using any images of you in printed publications,
on our Websites or any other medium for advertising, marketing, promotional or other
commercial purposes and you understand the Websites can be seen throughout the world.
General terms applicable to all areas of the website
If you are purchasing goods as a consumer
these terms do not affect your statutory rights.
Price and Payment
The price of any goods or services will be as quoted on the Websites from
time to time, except in cases of obvious error.
These prices exclude VAT and delivery costs, which will be added to the total amount
due as set out on the Websites.
Unless otherwise stated
in these terms our payment terms are 30-days. We reserve the right to charge you
interest on late payments at the rate of 4% above Bank of England Base Rate.
If
you order goods from the Websites for delivery outside the UK, they may be subject
to import duties and taxes which are levied when the delivery reaches the specified
destination. You will be responsible for payment of any such import duties and taxes.
Please note that we have no control over these charges and cannot predict their
amount. Please contact your local customs office for further information before
placing your order.
Please also note that you must comply with all applicable laws
and regulations of the country for which the goods are destined. We will not be
liable for any breach by you of any such laws.
Disclaimers and Limitations
The content
of our Websites do not constitute advice and should not be relied upon in making
or refraining from making, any decision. You agree to indemnify and hold Glasstap
Limited and its employees and agents harmless from and against all liabilities,
legal fees, damages, losses, costs and other expenses in relation to any claims
or actions brought against you arising out your use of the Websites.
Our Websites
are provided on an "as is" and "as available" basis without any representation or
endorsement made and without warranty of any kind whether express or implied, including
but not limited to the implied warranties of satisfactory quality, fitness for a
particular purpose, non-infringement, compatibility, security and accuracy.
To the
extent permitted by law, Glasstap Limited will not be liable for any indirect or
consequential loss or damage whatever (including without limitation loss of business,
opportunity, data, profits) arising out of or in connection with the use of its
Websites or any material or services purchased or downloaded from them. Reliance
on information, material, or advice contained within Trainers’ Library shall be
at your sole risk. Users of the Websites and material within them are encouraged
to confirm information received with other sources, and to seek local qualified
advice if embarking on any actions that could carry personal or organisational liabilities.
Glasstap Limited makes no warranty that the functionality of its Websites will be
uninterrupted or error free, that defects will be corrected or that the website
or the server(s) that make them available are free of viruses or anything else which
may be harmful or destructive.
Nothing in these Terms and Conditions shall be construed
so as to exclude or limit the liability of Glasstap Limited for death or personal
injury as a result of the negligence of Glasstap Limited or that of its employees
or agents.
The maximum Liability of Glasstap arising
in connection with the sale of goods or services, whether arising in contract or
by reason of negligence of Glasstap, its employees, its agents or otherwise will
not exceed 12 months subscription fees or the total amount paid by you to Glasstap
(whichever is the lesser amount).
Where the goods are sold to a consumer the statutory
rights of the customer are not affected by these terms.
Severability
If any of these
terms and conditions should be determined to be invalid, illegal or unenforceable
for any reason by any court of competent jurisdiction then such term or condition
shall be severed and the remaining terms and conditions shall survive and remain
in full force and effect and continue to be binding and enforceable.
Copyright on
the Website
The contents of the Websites are protected by national and international
copyright laws and other intellectual property rights. Glasstap Limited or other
third party licensors are the owners of the intellectual property rights in all
trademarks service marks trading and other names logos designs content drawings
illustrations photographs videos graphics and/or software referred to or contained
on our Websites. You may not modify, copy, reproduce, republish, upload, post, transmit
or distribute, by any means or in any manner, any material or information on or
downloaded from the Websites including but not limited to text, graphics, video,
messages, code and/or software except for your own personal use, as permitted by
any licence granted in these terms.
Termination
We reserve the right to immediately
terminate the use of, or access to, the Websites at any time if we decide that you
have breached these terms or any relevant law, rule or regulation or you have engaged
in conduct that we consider to be inappropriate or unacceptable.
Links to Third
Party Websites
Our Websites may include links to third party websites that are controlled
and maintained by others. Any link to other websites is not an endorsement of such
website and you acknowledge and agree that Glasstap Limited is not responsible for
the content or availability of any such sites.
Which Law Governs this Agreement
These terms and any claim based on use of information from this website shall be
governed by the laws of England and the parties submit to the exclusive jurisdiction
of the Courts of England and Wales.
Our Right to Vary these Terms and Conditions
We have the right to revise and amend these terms and conditions from time to time
to reflect changes in market conditions affecting our business, changes in technology,
changes in payment methods, changes in relevant laws and regulatory requirements
and changes in our system's capabilities. If we do vary or amend these terms we
will post any such variation or amendment on the Websites. You should therefore
regularly visit these pages to review the then current terms and conditions.
Third
Parties
No person who is not a party to these terms is entitled to enforce any of
its rights, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
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